Frequently Asked Questions

Yes, you may do so. But it will be better if you have one of our agents assist you with the process. Our web site is equipped with live chat that automatically pops up when you’re browsing. You can also call us if you want to speak with any of our staff. You need to choose first from the variety of services and/or package you want. Then, sign up on our secure page to your very own private portal. Once your account has been created, an account manager will activate your account custom to the service and/or package that has been purchased. From there you will work hand-n-hand with a BranchForward Resumes Writer to successfully complete your order.

If you have any questions or concerns, you can always contact us for assistance.

Once your order has been submitted you will be redirected to a “sign up” page where you will then create an account to your very own private portal. Once your account has been created, an account manager will activate your account custom to the service and/or package that has been purchased. From there you will work hand-n-hand with a BranchForward Resumes Writer to successfully complete your order.

Professional & Executive Resume Writing process typically takes 5-7 business days from the initial order date. *Writers are going to be in constant contact with clients via portal. Please note that it is important to respond in a timely manner in order for the goal of service completion to be met.  

Additional services – time completion may very based on the order. (Ask Team Member for help)

Hiring managers respond to your application based on the way you’ve written and presented your qualifications on your resume. Meaning to say, your resume should be substantial and visually appealing. While you can prepare your resume yourself, our professional resume writers can do more than just a simple application. You need to be reminded that even the best writers need the expertise of editors and opinions of fellow writers to make sure that what they’ve written makes sense. By hiring the service of a professional resume writer, that sense of being ‘subjective’ to your own resume can be eliminated. An expert can objectively develop it for you, minus the hassle of being the critic of your own work.

Many people upload their resumes to LinkedIn and then forget about the site, only logging on to update their information after they have a career change. But, in fact, LinkedIn is a valuable resource you should be using in your professional toolbox when you are scouting for new opportunities. It’s not simply a static site to drop a resume. It’s a vibrant, active community that changes every day, and it would be a shame not to avail oneself of its potential.

BranchForward Resumes is proud of its work and appreciates all its new clients. With your help of referring a friend and them completing the order process you will get $30 cash (Via PayPal or Cash App). Basically you help your friend/family and us… we then reward you!

Refer a friend today and make money

Since the scope of our work is about creating resumes and other job booster tools, it will be easier for you and us if you are certain with your career goal(s) more than anything else before you proceed with the process. You have to be sure about your future plans and endeavors. Although we believe we can make recommendations or give suggestions, your career choice still depends on you.

All documents will be sent directly to you via your personal private portal account. Upon your final approval based on the service(s) you have purchased:

Resume Writing: Microsoft Word Document and PDF File  

LinkedIn Profile Optimization: Microsoft Word Document

The Microsoft Word Document is fully editable and become yours to manipulate as you wish.

You may pay by Visa, MasterCard, Discover, American Express. Additional funding options are available if you already have a PayPal account.  If you do not have a PayPal account, you can simply create a profile via PayPal.com. You also have an option of completing your purchase using Klarna.

Klarna is a global payment solutions company that works with BranchForward Resumes to provide their customers the smoothest online shopping experience. Klarna is in over 70,000 online stores and has more than 60 million users globally.

Slice it is Klarna’s pay over time financing option, which is offered at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time.

It’s simple! Add your order to checkout, and choose Slice it to pay for your purchases over time. You will know if you are approved in seconds, and then complete your purchase. You will receive an email notification of your purchase from Klarna, and can manage your account at www.klarna.com.

We work hard so you don’t have too! If you’re unsatisfied with your order, please contact our support team who will assign you to a new writer to better meet your needs. We do not offer cancellations or refunds unless otherwise agreed at our sole discretion. Any disputes must be resolved first by contacting the BranchFoward Resumes Customer Support team by email support@branchforwardresumes.com. Upon review of your request, a BranchFoward Resumes representative will give you direction. All refunds granted in the sole discretion of BranchForward Resumes will be charged a refund fee of 50% the purchase price. Service fees are non-refundable. Refunds or reassignment will not be granted after 30 days following the order completion date.

We take privacy and confidentiality seriously. While we are aware that there are resume writing companies that share their customers’ resumes with job and resume banks for a certain amount, with BranchForward Resumes, you can be certain that we will not disclose or utilize your information with any person or other companies. We may also share this information with others, such as advertisers interested in advertising with BranchForward Resumes via email or on the site, in anonymous form, which means that the information will not contain any personally identifiable information about you or any other person. We enter into a non-disclosure agreement with all our employees and we take stern measures to keep your data and personal information protected.